General Membership
CLIA HelpLine
Website
/ Technical
Privacy
General Membership
When
is my CLIA dues investment due?
The CLIA dues investment cycle is from July 1 to
June 30 of each year. When a member joins CLIA, the property
pays for one full year of dues, and when the second year
starts they are sent a prorated invoice to put them on the
regular invoicing cycle.
How are CLIA dues calculated?
CLIA dues are based on number of rooms for a lodging
property and a flat rate for Associatemembers. Please visit
the Membership section at www.clia.org for appropriate
dues information.
CLIA HelpLine
What
is the Member Services HelpLine
The HelpLine is a valuable resource offering
information and guidance to members with concerns or questions
regarding innkeeping law, wage and hour issues, regulatory
issues, labor laws, marketing tips, tax liabilities and
other related questions. Contact CLIA's HelpLine
by phone at (800) 637-4664 or helpline@clia.org.
What
kinds of questions may be answered by calling the CLIA HelpLine?
The CLIA HelpLine offers timely response
and reliable counsel to members in the areas of wages and
hours, labor law, regulatory issues including ADA and Prop.
65 and other issues pertaining to the operation and management
of lodging properties in California. Members can also access
answers to questions on many of these topics, by visiting
the Resources section at www.clia.org.
I’m
a member and I can’t remember my password. How can
I retrieve it?
You can retrieve your password by contacting our
office or by submitting the Password
Request Form. The password will be sent to
the email specified on the online form once your membership
status is verified.
I would
like to make changes to my member listing on this site.
How can I do this?
To modify your web listing, you have two options.
The first is to contact our office directly and notify a
representative of the changes you wish to make. Secondly,
you may complete the “Modify
My Listing” online from within the Members
Only section. Changes may take 24 to 48 hours
to become active.
I wish
to renew my membership with CLIA. Can I accomplish this
on CLIA’s website?
We are currently working on implementing payment
processing features on this site. Soon you will be able
to renew memberships online as well as purchase materials
and manage your account (membership).
My
browser asks me if I want to allow cookies on my computer.
What is a cookie and what should I do?
A cookie is a simple mechanism that allows your
web browser and/or a web server to remember and store information
for a variety of purposes. This website (www.clia.org) utilizes
cookies solely for the purpose of “remembering”
your username and password if you check the “Remember
My Password” checkbox below the username and password
fields. If you wish to enable this feature you should click
“Yes” or “Accept” when prompted
to do so by your computer. Otherwise, click “No”
or “Decline”. Read our Privacy Statement for
more information.
How
does the California Lodging Industry Association use my
personal and business information?
CLIA is committed to keeping your information secure
and private. We do not release or sell your information
to external entities. For a detailed statement, read our
Privacy Statement.
This
web site looks strange in my browser or does not fit within
the browser window. What can I do to fix this?
This site is best viewed at screen resolutions
of 800x600 or higher. Consult your operating system documentation
for instructions on how to change screen resolution and
other properties.
I
have received a JavaScript error on a page within this site.
How can I resolve this issue?
Certain items on the
site require Version 5.0 or later browsers. Both Microsoft
and Netscape offer the newest versions free of charge. To
download the current version of Microsoft Internet
Explorer, click
here. To download the newest version of Netscape
Navigator, click
here.
